Delivery Agents - Our third party agents/couriers are employed to deliver on pre-arranged delivery dates however we cannot be held liable for any unforeseen circumstances where the courier is delayed or on fact a delivery has to be cancelled. Off course this happens very rarely and we do employ the leading couriers to assist us in our distribution but sometimes there can be unforeseen circumstances as we are sure you will understand. If we are made aware of any issues rest assured we would contact you immediately to rearrange the delivery.
If a delivery fails with no one in the courier may try and leave it with a neighbour or leave a card for your contact. They will try again to deliver however please note failed deliveries after 3 attempts are then returned to the warehouse with a charge applied to them.